Hi,

i signed upt to Willhill, using the bonuscode BWHILL.

Already accumulated around ~4.5k fpp's, but no bonus has been credited to my account yet,

i started playing 02/26/2010.

An e-mail to help@bonuswhores.com i sent last week, has not been replied.

regards

Stefan

I have forwarded on your email to our account manager. I have yet to hear back and will email you once we hear something from WHILL.

Okay, thank you.

just was confused, u didnt reply to my email.


best regards


Stefan

I also signed up for William Hill using "BWHILL"

I also sent an email to help@bonuswhores.com on Wed. March 1oth, but haven't received a reply for a week.

So I figured I'll post here.

Wednesday March 3rd: I received $25 of the $200 for 1,000 points
earned (40 points per $1)

Wednesday March 10th: I did not receive the remaining $175 for over
8,000 total points earned ($200 * 40 points = 8,000)

Username: maventtp
Screen name: ttpmaven10

Best,
Chris

I also am having this problem. Sent an email to help@bonuswhores.com but haven't got a reply. This email is reposted below:

Hi.
I opened an account with William Hill via yourselves on 26 February and had my first bonus 2 payment on 3 March. I was due to have the next payment on 10 March but have yet to see this credited to my account. I would be grateful if someone can look into this for me.

Thanks

Username: Shortmeister2

We have received numerous emails regarding this issue. WE have been in contact with WHILL and will get this sorted out ASAP. All emails have been forwarded on to WHILL to get resolved even if they were not replied to.

I will also email them this thread so if anyone else is out there please post away!

Any updates?

Still waiting for the Bonus

They gave us confirmation that things were fixed but I have found out that not to be the case.

We have gone back to them with all the specific accounts to get this sorted out properly this time.

We will get this resolved ASAP. Give me a few more days for them to get back to us.

Thanks!

Bonus has been credited to my account!

Thx for your effort!

(Some) of the bonus was credited to my account.

During the delay of the bonus payment, I used some of my points in the William Hill points tournaments. Thus, I only had ~6600 points in my balance, but I had already earned over 8000 prior.

So I received $141 when I should have received $175 ($25 already credited).

Please look into this for me.

Username: maventtp
Screen name: ttpmaven10

Many thanks,
Chris

I too only got some of my bonus - $141 when i was expecting $168 ($32 already credited). I have more than the 8000 points needed (haven't spent any of it) so am still due another $27. Please look into this for me too.

Thanks

Username: Shortmeister2

can u have another look into my account, didnt recieve the whole bonus, just another transaction about 0.00€ to my account on wednesday....

poker nickname:
go0o00gie

It might take a till early next week with the long weekend but we have forwarded your request.

Still didn't get the full Bonus

Ditto.

Looks like i need a new affiliate.

I have emailed William Hill now 3 times.

I am still waiting for the proper answer on this.

I will post and email you guys once its sorted.

*push*

This is the generic response we get when we asked about yours and other players specific bonus crediting problems.

We are in the process of deciding if we want to keep them on our site as this poor service reflects badly on us and we pride ourselves on great customer service and support.

We have gone back to them one more time to see if they can give us a more complete answer.

All i got credited was 82€, thats all. exchange rate 2.42 , if that was the full bonus of 200$
Ok, there was another deposit on 10th of march - 5 Euros (i checked this back with willhill online support), so allover its 87€, what is still a poor exchange rate....

I try to get my whole transaction history now, there has been 3 larger deposits into my account as far as i remember,
the 82€(i remember, it was the bonus), then 42€, that was for the monthly topup-promotion,
and another 20€ for the wsop braclet promotion

best regards

ZaZiggi


46024925 2010-05-10 16:37:41 Deposit €4.44 Approved
45979317 2010-05-09 11:29:23 Deposit €2.68 Approved
45940863 2010-05-08 11:12:08 Deposit €5.50 Approved
45860085 2010-05-06 16:29:17 Deposit €0.71 Approved
45694803 2010-05-02 18:47:26 Deposit €20.60 Approved <wsop bracelet promo
45686669 2010-05-02 15:16:35 Deposit €2.50 Approved
45563760 2010-04-29 16:40:33 Deposit €0.01 Approved
45377937 2010-04-24 13:44:10 Deposit €0.91 Approved
45198553 2010-04-19 16:55:49 Deposit €2.31 Approved
45148686 2010-04-18 00:37:23 Deposit €1.47 Approved
45104428 2010-04-16 20:30:16 Deposit €0.00 Approved
45087369 2010-04-16 13:23:43 Deposit €1.47 Approved
45061194 2010-04-15 18:40:30 Deposit €2.65 Approved
44983101 2010-04-13 17:26:47 Deposit €0.01 Approved
44943152 2010-04-12 16:39:32 Deposit €1.84 Approved
44898824 2010-04-11 11:10:50 Deposit €2.58 Approved
44862301 2010-04-10 11:34:52 Deposit €0.94 Approved
44828736 2010-04-09 16:55:50 Deposit €1.14 Approved
44785916 2010-04-08 16:26:34 Deposit €0.63 Approved
44785915 2010-04-08 16:26:34 Deposit €1.90 Approved
44785917 2010-04-08 16:26:34 Deposit €0.01 Approved
44742442 2010-04-07 16:30:39 Deposit €1.90 Approved
44702649 2010-04-06 16:31:01 Deposit €3.55 Approved
44702650 2010-04-06 16:31:01 Deposit €0.01 Approved
44629822 2010-04-04 17:04:43 Deposit €3.55 Approved
44590595 2010-04-03 15:29:34 Deposit €3.98 Approved
44552013 2010-04-02 17:40:38 Deposit €5.30 Approved
44512074 2010-04-01 20:01:02 Deposit €42.00 Approved <cash in your coins promotion
44509147 2010-04-01 19:00:23 Deposit €0.00 Approved
44491240 2010-04-01 12:30:12 Deposit €3.27 Approved
44463603 2010-03-31 19:00:10 Deposit €0.00 Approved
44451830 2010-03-31 14:25:40 Deposit €3.36 Approved
44427396 2010-03-30 20:14:16 Deposit €0.79 Approved
44381314 2010-03-29 16:54:46 Deposit €1.99 Approved
44316285 2010-03-27 20:06:40 Deposit €0.99 Approved
44095343 2010-03-24 20:00:17 Deposit €0.00 Approved
44078947 2010-03-24 17:20:25 Deposit €82.00 Approved <bonus
44007183 2010-03-22 18:47:43 Deposit €2.54 Approved
43964914 2010-03-21 15:34:43 Deposit €1.69 Approved
43809509 2010-03-17 20:00:16 Deposit €0.00 Approved
43801268 2010-03-17 17:28:20 Deposit €1.79 Approved
43762677 2010-03-16 18:11:36 Deposit €0.01 Approved
43670282 2010-03-14 11:42:47 Deposit €0.68 Approved
43633417 2010-03-13 12:03:06 Deposit €3.50 Approved
43593452 2010-03-12 14:33:23 Deposit €4.00 Approved

Did you find out why they didn't deposit with immediate effect, Stefan??

After hearing all the complaints directed towards William Hill over the past couple months BonusWhores has made the decision to delist William Hill from our site. We have tried to follow up with their support team and our affiliate manager on a number of occasions on behalf of our players with mixed results. BonusWhores takes customer service issues like this very seriously and William Hill’s lack of response and attention to this bonus crediting issue is not forgivable.

We realize that some players are still owed money. We will still support you in getting your full bonus amount but there is not much more we can do at this point. We have asked another iPoker skin, Winner.com, to give all players affected by this an extra $25 if they deposit and start playing on Winner.com. All you have to do is generate 250 Winner points which is very easy (For every $1 in tournament fees you will receive 18 Winner Points) and you qualify for the extra $25 on top of any bonus you receive from Winner.com. Please just email us or post in our forum to get the extra bonus credited to your account. This $25 is being paid for directly out of BonusWhores pocket as a goodwill gesture to all those affected.

We appreciate the support in the community as a lot of players have used and continue to use BonusWhores to find the best poker bonuses available.

Thanks for your time and patience in this matter,

BW Management

I already have an account at Winner.com

Username: WWR106040682
Screen name: ttpmaven5

When did you sign up? I am not sure what we can do for existing accounts. Let me think about it and get back to you.

Feb. 2010