The bolded part made me laugh pretty good!
Please wait for a site operator to respond.
You are now chatting with 'Nicole'
Nicole: Hello. How may I assist you?
you: Hi Nicole, we spoke yesterday about my Cash Out
you: any update?
Nicole: Kindly hold on for a moment. Thank you.
you: thanks
Nicole: I can see that these pending withdrawals are your first withdrawals here. This means that they need to go through standard security checks first. It might slow down the withdrawal process.
you: But there is a giant thread at twoplustwo.com about A LOT of people waiting for withdrawls
you:
http://forumserver.twoplustwo.com/28/in ... ls-484586/you: A lot of poker players aren't happy about this, you have a good site and its ruining your reputation
Nicole: Yes, we are aware of this. We do apologize all players with late withdrawals for all inconvenience caused by that and we can assure all of them that this situation will be resolved as soon as possible. We are working on it at our best.
Nicole: I know that all players will get their money back to their accounts.
you: I just hope I don't have to wait weeks for this, other sites take a day or two
Nicole: I know this is very upsetting but we have some new security measures that slow down the withdrawal progress lately.
you: Ok, well nothing more that I can but wait. Probably won't deposit here again though if takes to long.
you: take care
Nicole: This is just a temporary problem.
Nicole: We are well known for the fast cashouts.you: LOL - Ladbrokes is, but not Eurolinx
Nicole: Well, thank you for your feedback.
you: Thanks for your help, take care
Nicole: You're most welcome!
Nicole: Take care too!
you: If you read that thread you'll see what I'm talking about. Take care
Nicole: Thanks for the patience!
Nicole: I am updated on this.
you: bye
Nicole: Good bye!
Nicole: Thank you for visiting.